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Return & Refund Policy

1. Eligibility for Refund

Refunds are available if:

Products arrive damaged
Wrong product was delivered
Product defect is confirmed
Request is made within 7 days of delivery

2. Non-Refundable Items

Opened or used wellness products
Items damaged by customer
Products not purchased directly from TAG

3. Process

Submit complaint via email or support form
Provide photo/video evidence
Return item to designated TAG address
Refund is processed within 7–14 business days